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PERKHIDMATAN E-SERVICES UNTUK ORANG AWAM |
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STATISTIK TRANSAKSI PERKHIDMATAN ONLINE SECARA BULANAN 2019 |
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NAMA PERKHIDMATAN ONLINE |
KETERANGAN |
Jan |
Feb |
Mac |
April |
Mei |
Jun |
Julai |
Ogos |
Sep |
Okt |
Nov |
Dis |
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HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
HIT |
% |
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E- Bayaran (Cukai Taksiran) |
Pembayaran cukai taksiran yang dibuat melalui dalam talian |
178 |
92% | 546 | 98% | 251 | 91% | 163 |
92% |
224 |
97% |
132 |
93% |
163 |
92% |
576 |
97% |
187 |
90% |
207 | 94% | 147 |
91% |
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E-Aduan (FMS) |
Aduan yang dibuat melalui dalam talian |
10 |
5% | 8 | 1.5% | 18 | 6.5% | 9 | 5.1% | 6 | 2.6% | 9 | 6.4% | 11 | 6% |
18 |
2.7% | 17 | 8% | 8 | 4% | 10 |
6% |
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Aduan Online |
Aduan yang di hantar melalui e-mail |
6 |
3% | 3 | 0.5% | 7 | 2.5% |
5 |
2.9% | 1 | 0.4% | 1 | 0.6% | 3 | 2% | 2 | 0.3% | 4 | 2% | 5 | 2% | 4 | 3% |
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